SaaS Enabled Marketplaces

SaaS is now a well understood business model - hosted software, made available on-demand on a subscription basis. Marketplaces are also a common business model - “exchanges” that connect buyers to seller, and take a percentage of the transaction as their fee. They have the ability to generate network effects, and get stronger over time. … Continue reading SaaS Enabled Marketplaces

Customer Success Is Key To SaaS Success

We are well into a major shift in how software is consumed. This necessitates changes to how software is developed and sold. Customers used to spend millions of dollars to buy a solution, and millions more to implement it. Vendors recognized most of that money before the customer had a chance to ever use the … Continue reading Customer Success Is Key To SaaS Success